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The Premiere Klasse Service

A true design experience:

Creating your dream bathroom or kitchen is more than fulfilling a longstanding desire. It is about bringing a transformation to your home, re-energising your daily routines and of course adding value to your property. It is a chance to define your vision where no idea is too big or too small.  So, save those images and jot down what inspires you as sharing all these ideas with us will help our designers bring your dream to life.

The best designs combine a strong style statement with a great flow and if the process feels a bit overwhelming – know that you are not alone. Our designers have degree level design qualifications and a passion for interiors. We will put great care and attention into creating something unique for you, tailored specifically to your taste, ensuring that together, we help you embrace change to achieve the space you dreamed of.

No hidden extras:

Our transparent pricing means the installation cost is fixed unless, during the preparation stage, an issue is discovered which the technical survey did not reveal.

There will be no unexpected extras, so the only changes to pricing will be for supplementary work you request and agree during the installation.

Scheduling your installation:

Meticulous planning means that our jobs run to a tight schedule. A bathroom typically takes 2-3 weeks with kitchens varying depending on the scope of the project.

Once we start your job you will have a dedicated main fitter for the duration and a Project Manager to keep it all on track.

Project management:

You will be allocated a dedicated Project Manager whose role will be to take over from designer as your main point of contact. 

They will keep you informed of the project’s progress and make sure any concerns or issues are dealt with. Having a project manager mitigates the stress that arises from having to coordinate delivery of goods and having to avoid scheduling conflicts among the multiple contractors you will need to employ.

Our Project Management service is included within our installation cost.


Our installation team:

Employed directly by our sister company Dependon Limited are our experienced team of Bathroom and Kitchen fitters, Electricians, Plumbers, Gas Engineers and Carpenters.

We also have a long-established relationship with builders, plasterers and decorators whose impeccable quality and service we trust.

Dependon Limited are members of BIKBBI (British Institute of Kitchens Bedrooms and bathroom installations) NICEIC accredited, Gas Safe registered, and are members of Checkatrade 

Spotlessly clean:

Once your project is complete we send in professional cleaners as a complementary service to clean any areas that have been affected by the installation. We also offer an optional concierge service whereby a professional designer can pack up your room prior to installation and re-dress your room upon completion.

This is especially popular for kitchen installations where the kitchen cabinetry then looks beautiful inside and out.

After care & guarantee:

Our workmanship is guaranteed for two years, and all our products are covered by the manufacturers warranties. If for any reason a problem arises after your installation is complete we will rectify it as a matter of priority.

We provide aftercare guidelines for certain products such as special finish brassware where you need to be cautious about using certain detergents, looking after your worktops particularly wood which needs to be periodically oiled and our hand painted kitchens which need to be treated with care.

FAQ

Our design process is centred around delivering exceptional results for your kitchen or bathroom. Our team of experienced designers, who hold degrees in Interior and Furniture Design, are passionate about creating spaces that exceed your expectations and stand the test of time. We begin by taking the time to truly understand your vision, allowing us to develop a unique design scheme that you will truly love.

Using the latest software and technology, our designers bring your vision to life with photo-realistic, high-quality imagery. This allows you to visualise and get a clear idea of how your bathroom or kitchen will look before any work begins. We believe in providing you with the best possible tools to make informed decisions about your design.

Throughout the process, we provide dedicated presentation areas where we guide you through the design journey. In our mood area, you can explore samples and finishes of the products you have chosen. This collaborative environment allows you to make changes and tweaks to your design and product selections, ensuring that the final result perfectly aligns with your preferences.

We believe in immersing you in the design process, making you an active participant in shaping the outcome. Our goal is to create a space that not only meets your functional needs but also reflects your style and taste. With our expertise and collaborative approach, we strive to deliver a design that will be loved for years to come.
The design process for your dream bathroom or kitchen aims to fulfil your desires, transform your home, and add value to your property. It provides an opportunity to express your vision, with no idea considered too big or small. Our designers, equipped with degree-level qualifications and a passion for interiors, will create a unique and tailored design, specifically crafted to your taste. They will combine style and functionality, ensuring a strong style statement with a great flow. Throughout the process, they will offer support and guidance to help you embrace change and achieve the space you’ve always dreamed of.
Our pricing structure is transparent and straightforward. The fixed installation cost remains the same, except if unforeseen issues are found during preparation (which were not detected in the initial survey). That said, you won’t encounter unexpected additional charges. Any price changes will only happen if you request and agree to extra work during the installation.
The designer will invite you to visit our showroom to bring your new bathroom or kitchen to life, presenting the design to you and making edits and changes based on your feedback. The design will include life-like, photographic-quality, 3D visuals, a floor plan, and a budget estimate. Following this discussion, we will show you samples and finishes of your chosen products, allowing you to make changes and tweaks to your plan.

The initial design service is complimentary but after a couple of iterations, if further changes are required, we ask you for a commitment of 10% which is non-refundable but deductible against your project costs once you decide to proceed.
We have a wide range of plans at different price points depending on your budget as shown below:

Total Budget Per Bathroom
£5,000 – £10,000
£11,000 – £15,000
£15,000 – £20,000
£21,000 +

Total Budget Per Kitchen
£20,000 – £30,000
£30,000 – £50,000
£50,000+

If you’d like, you can fill out a quick form on our contact page and send it to us so we can come up with the most efficient and quality plan for your space, which is also economical.
It can vary depending on what your project requirements are. For instance, bathroom projects can take two to three weeks to complete. On the other hand, a kitchen space will vary depending on the size of the space and the installation and design requirements of the project. The best way to determine a more exact timeline is to have our team inspect the site and give you a more accurate estimation, so contact us today!
Yes, we can! Just get in touch with us. One of our top designers will be waiting for you at the agreed-upon time at our showroom to help you select the perfect materials for your space.
What sets us apart in the industry is our team of experienced kitchen and bathroom designers who hold degrees in Interior and Furniture Design. Their passion lies in creating spaces that not only meet but exceed our client’s expectations, spaces that will be cherished for years to come. We go above and beyond by investing the time to truly understand your unique vision, allowing us to develop a design scheme that is truly tailored to your preferences and desires.

To provide you with an unparalleled design experience, we utilise the latest software to produce high-quality, photo-realistic imagery. This cutting-edge technology allows you to gain a realistic and immersive understanding of how your bathroom or kitchen will look and feel before any construction or installation takes place.

In addition, our dedicated presentation areas and carefully curated mood areas set us apart. We guide you through every step of the design process, showcasing samples and finishes of your chosen products. This collaborative approach enables you to actively participate in making changes and adjustments to your design scheme and product selections. With us, you are not just a passive observer but an integral part of the design journey, ensuring that the final result is a true reflection of your vision.

At the core of our approach is our commitment to delivering a design experience that is personalised, immersive, and exceeds your expectations. We believe in creating spaces that are not only visually stunning but also truly resonate with your unique style and preferences.
Yes, we do. Our workmanship is guaranteed for two years, and all our products are covered by the manufacturers’ warranties. If for any reason a problem arises after your installation is complete we will rectify it as a matter of priority.
You will have a personal designer assigned to you for the whole process, who will be available on the phone or via email to discuss any thoughts and queries you may have.

Book a Free Design Consultation

Send an enquiry to guarantee time with one of our designers and get the most of your visit.

I would like to discuss
Preferred dates, and preferred times.
Once we receive this information, we will verify the availability and confirm your consultation.
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Basingstoke

Premiere House | Edison Road | Basingstoke | Hampshire | RG21 6YH

Telephone: 01256 639 506

Ascot

3 The Hermitage | High Street | Ascot | Berkshire | SL5 7HD

Telephone : 01344 387918

Opening hours

Mon : Appointments only (Ascot)
Monday – Friday     09:00 am – 5:30 pm
Saturday   09:00 am – 5:00 pm
Sunday   10:00 am – 4:00 pm

“We provide quality products, creating flawlessly designed spaces, installed with excellence and utmost professionalism by a team you can depend on.”

Premiere House | Edison Road | Basingstoke | Hampshire | RG21 6YH

3 The Hermitage | High Street | Ascot | Berkshire | SL5 7HD

Opening hours

Monday – Friday     09:00 am – 5:30 pm
Saturday   09:00 am – 5:00 pm
Sunday   10:00 am – 4:00 pm

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Book a Free Design Consultation

Send an enquiry to guarantee time with one of our designers and get the most of your visit.

I would like to discuss
Preferred date.
Preferred time.
Once we receive this information, we will verify the availability and confirm your consultation.